After your order has been shipped, you will receive an email confirming the dispatch of your items along with a shipment tracking number. You can use this number to track the status of your order.
How Do I Track My Order?
- Locate the confirmation email we sent you in your mailbox.
- In the email, you’ll find a link containing your shipment tracking number.
- Click on this link and you’ll be redirected to the courier’s website where you can monitor the status of your shipment.
Alternatively, you can also track your order by entering the tracking number from our email here.
What If I Didn’t Receive A Confirmation Email?
Occasionally, confirmation emails may end up in your spam folder or are blocked by your email service provider for some reason. If you did not receive a confirmation email, we suggest you check your spam folder first. If you can’t find it there, please reach out to our customer support and we would be glad to assist you.
Where Can I Get More Help?
If you require additional assistance or have any questions about your order, feel free to contact our customer service team at any time. You can get in touch with us through the following means:
- Email: service@moissanite.vip
- Online Message: Visit our Contact Us page and leave a message.
Thank you for shopping with us, we look forward to providing you with quality service and products.