Shipping policy

Free shipping worldwide

For your convenience, we ship worldwide and offer free standard shipping and Free Economy Shipping.

Delivery Time= Handmade Processing Time + Shipping Time

Because we make most items to order, time from order to delivery will vary depending on the item ordered.

Most items will be shipped within 2 working days.

All orders are scheduled to arrive on or before the expected delivery date shown in the order confirmation. Some orders may arrive earlier than the expected delivery date if they are ready. You will receive an email confirmation once your order ships.

Shipping Time

we accept online orders to shipping addresses internationally, except for some places that can’t be reached by some reasons . To ensure the secure delivery of your order, please make sure your address is true and effective, and check your address before you pay the order.

Free Shipping Method

Area	Shipping Time	Method
Countries listed below	7-12 Days	Free Standard Shipping
Rest of the world	7-20 Days	Free Economy Shipping

For Free Standard Shipping countries and regions

Australia
Austria
Belgium
Canada
Czechia
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Hong Kong
Ireland
Israel
Italy
Japan
Latvia
Luxembourg
Lithuania
Netherlands
New Zealand
Poland
Portugal
Saudi Arabia
Singapore
South Africa
Spain
Slovakia
Sweden
Switzerland
Taiwan
Thailand
United Arab Emirates
United Kingdom
United States

* Above shipping times are estimates quoted by our courier companies, so we cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that we will do our best to limit any inconveniences that may arise.

Customs, Duties, and Taxes

For the countries listed in Free Standard Shipping, we have generally prepaid customs duties. In most cases, buyers do not need to pay additional taxes.

In some cases, the customs office of the destination country may impose customs fees, import duties, taxes, and other charges on your international shipment. These additional charges required for customs clearance are the responsibility of a recipient. These charges and the customs policies vary widely from country to country. Moissanite.vip has no control over these charges and cannot provide any estimates for the fees expected.

Tracking An Order

You’ll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number. For more details, please view: Track my order